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Operator & Tour:

Pro Dive Cairns — 5 Day Learn to Dive Course - PADI Open Water

Departure:

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Passengers:

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Children

Families

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Infants

$ - $ - $ - $ -

Please note, there is also a charge of $85.00 per person to pay on the day of travel.

Optional Extras:

Single Supplement - Sole use cabin

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Ages of Children and Infants:

Sub Total:

$0.00

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Operator & Tour:

McLeod Tours — Margaret River 3 Day Escape Package

Departure:

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$ - $ - $ - $ -

Optional Extras:

Single Supplement

Passenger Names:

Ages of Children and Infants:

Do you have any mobility issues i.e. require walk in shower + downstairs apartment

Do you require a studio room with a queen size bed or two single beds?

Do you have any special dietary requirements eg. vegetarian, vegan, food allergies etc.

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Cairns Discovery Tours — Cairns By Day and Night

Departure:

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$ - $ - $ - $ -

Optional Extras:

Northern Beaches Transfer

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$0.00

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Operator & Tour:

Eco Safaris Queensland — Australia Zoo Guided Tour

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Do you have any dietary requirements?

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Nautilus Aviation — Cairns in a Day - Kuranda Combo

Departure:

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$ - $ - $ - $ -

Please note, there is also a charge of $20.00 per person to pay on the day of travel.

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Ages of Children and Infants:

SAFETY REQUIREMENT - Please advise body weight of each passenger:

Sub Total:

$0.00

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Operator & Tour:

Cairns Adventure Group — Waterfall Wanderers Tablelands Day Tour

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Operator & Tour:

Swan Valley Tours — Swan Valley Indulgence Cruise

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Operator & Tour:

Photography Tours — Sydney Photography Workshop Beginners - 3 hours

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Operator & Tour:

Billy Tea Safaris — Chillagoe Caves and Outback

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Operator & Tour:

Adelaide Sightseeing — River Murray Highlights Tour (Full Day)

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Operator & Tour:

HARTLEYS CROCODILE ADVENTURES — Great Australian Wildlife Experience

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Operator & Tour:

Nautilus Aviation — Reef Scenic Flight - 30 Minutes

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SAFETY REQUIREMENT - Please advise body weight of each passenger:

Sub Total:

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Operator & Tour:

AAT Kings — Discovery Piti Pass - (Y3)

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Operator & Tour:

Lets Go Surfing — Stand Up Paddleboarding Byron Bay

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Operator & Tour:

Swan Valley Tours — Afternoon Delights Winery Tour

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Operator & Tour:

Explore Australia — Peninsula Hot Springs & Bathing Boxes

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Operator & Tour:

Tropic Wings Cairns Tours — Classic Kuranda (with Cairns Pickups)

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$ - $ - $ - $ -

Optional Extras:

Northern Beaches Pickup

Port Douglas Pick Up Add On

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Delete Tour

Operator & Tour:

Cairns Adventure Group — Barron River Half Day Rafting Ex Cairns

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$ - $ - $ - $ -

Please note, there is also a charge of $30.00 per person to pay on the day of travel.

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Sub Total:

$0.00

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Operator & Tour:

Melbourne Small Group Tours — Great Ocean Road Small Group Tour

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Ages of Children and Infants:

Your accommodation in Melbourne?

Contact phone and/or email while in Melbourne?

First name of guests travelling?

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Hartleys Crocodile Adventures — Hartleys Zootastic 5 PM - Self Drive

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Delete Tour

Operator & Tour:

Out & About Wine Tours- Swan Valley & Margaret River Specialist — Swan Valley Twilight Winery Experience

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Please note, there is also a charge of $245.00 per person to pay on the day of travel.

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Delete Tour

Operator & Tour:

Oz Trails — Blue Mountains Special Charter Tour

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Delete Tour

Operator & Tour:

Activity Tours Australia- Hunter Valley Wine & Cheese Tasting Tour — Wine & Cheese Tasting Tour

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What is your preferred pickup location?

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Delete Tour

Operator & Tour:

Photography Tours — Sydney Photography Workshop Beginners - 6 hours

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$ - $ - $ - $ -

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Delete Tour

Operator & Tour:

SEIT Outback Australia — Uluru Small Group Afternoon Tour including Sunset

Departure:

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Infants

$ - $ - $ - $ -

Please note, there is also a charge of $25.00 per person to pay on the day of travel.

Optional Extras:

Passenger Names:

Ages of Children and Infants:

Please advise hotel at Ayers Rock for pick up location?

Please advise any dietary requirements?

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Rainforestation Nature Park — Rainforestation - Koala & Wildlife Park

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Delete Tour

Operator & Tour:

Hartleys Crocodile Adventures — Hartleys Zootastic 5 AM - Self Drive

Departure:

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Passengers:

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Infants

$ - $ - $ - $ -

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Passenger Names:

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Do you require transfers?

Please choose the "with transfer" option if this is required.

Sub Total:

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Delete Tour

Operator & Tour:

Emu Run Experience — 1 Day West MacDonnell Ranges Tour

Departure:

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Passengers:

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$ - $ - $ - $ -

Optional Extras:

Passenger Names:

Ages of Children and Infants:

Please provide your pick-up location (hotel, backpacker, caravan park)

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Melbourne EncounTour — Sporting Icons & The Bayside

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Delete Tour

Operator & Tour:

Sydney HeliTours — Sydney Night Flight - 25min heli

Departure:

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Delete Tour

Operator & Tour:

Jungle Tours — Go Wild 2 Day/1 Night @ Cape Trib Beach House (Dorm Share)

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Delete Tour

Operator & Tour:

Troll Tours- Sydney and Hunter Valley Tours — Hunter Valley Wine Tasting Day Tour

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Delete Tour

Operator & Tour:

HARTLEYS CROCODILE ADVENTURES — Hartley's & Habitat Package

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$ - $ - $ - $ -

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Are you aware if you book online your MUST visit Hartley's first to collect your voucher for the Wildlife Habitat?

Sub Total:

$0.00

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Operator & Tour:

Cruise Whitsundays — Great Barrier Reef Full Day Adventure

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$ - $ - $ - $ -

Optional Extras:

Port of Airlie Return Coach Transfer

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Where do you want to depart from? See departure instructions for information.

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Cairns Adventure Group — Water Pack- Waterfalls and White-Water Rafting

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$ - $ - $ - $ -

Please note, there is also a charge of $30.00 per person to pay on the day of travel.

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Sub Total:

$0.00

Delete Tour

Operator & Tour:

Jump Tours — Port Arthur MASSIVE Day Tour

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Please nominate your preferred pick up point: 7.20am @ Montacute Boutique Bunkhouse..

7.45am @ YHA Central Hobart.

7.45am @ Tassie Backpackers.

7.40am @ Hobart Visitor Information Centre.

7.40am @ St David's Cathedral.

7.30am @ Pickled Frog Backpackers.

Sub Total:

$0.00

Delete Tour

Operator & Tour:

ADAMS PINNACLE TOURS — Cape Leveque and Aboriginal Communities (Fly Option)

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$ - $ - $ - $ -

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Delete Tour

Operator & Tour:

Around And About — Mt Buller Winter Special

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Delete Tour

Operator & Tour:

Down Under Cruise & Dive — 4 Day PADI Open Water Learn to Dive Course

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Infants

$ - $ - $ - $ -

Please note, there is also a charge of $40.00 per person to pay on the day of travel.

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Sub Total:

$0.00

Delete Tour

Operator & Tour:

ADAMS PINNACLE TOURS — Lancelin, Sandboarding & Pinnacle Desert Explorer

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Delete Tour

Operator & Tour:

Gray Line Sightseeing Day Tours - Western Australia — Grayline Margaret River (688)

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$ - $ - $ - $ -

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Passenger Names:

Ages of Children and Infants:

Full names of those travelling?

Ages of children travelling?

Dietary requirements?

Sub Total:

$0.00

Delete Tour

Operator & Tour:

AAT Kings — Uluru Morning Guided Base Walk (10.5km)

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Infants

$ - $ - $ - $ -

Please note, there is also a charge of $25.00 per person to pay on the day of travel.

Optional Extras:

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Sub Total:

$0.00

Delete Tour

Operator & Tour:

Sydney HeliTours — Hunter Valley Lunch Heli Tour

Departure:

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Passengers:

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Families

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Infants

$ - $ - $ - $ -

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Ages of Children and Infants:

Please advise individual passenger weights (kg):

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Swan Valley Tours — Cruising the Swan

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$0.00

Delete Tour

Operator & Tour:

Skyrail Rainforest Cableway — One Way Skyrail Experience (departs Smithfield)

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$ - $ - $ - $ -

Optional Extras:

Diamond View Upgrade

Passenger Names:

Ages of Children and Infants:

Please advise full name, email address and phone number for each passenger for COVID Regulations:

You will receive an email with a pre-screening Covid Questionnaire that must be completed prior to departure.

Sub Total:

$0.00

Delete Tour

Operator & Tour:

Kuranda Scenic Railway — Kuranda Scenic Railway one-way

Departure:

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Passengers:

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Infants

$ - $ - $ - $ -

Optional Extras:

Gold Class Upgrade (9.30am from Cairns or 3.30pm from Kuranda only)

Passenger Names:

Ages of Children and Infants:

Please advise if you would like morning or afternoon departure and advise time.

Do you have a current Australian Seniors/Pension card to show on check in?

Sub Total:

$0.00

Delete Tour

Operator & Tour:

HARTLEYS CROCODILE ADVENTURES — Hartleys Breakfast with the Koalas - Self-Drive

Departure:

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Passengers:

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$ - $ - $ - $ -

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Do you require transfers?

Please choose the "with transfer" option if this is required.

Sub Total:

$0.00

Redeem Gift Voucher

TOTAL:

$0.00

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Terms and Conditions:

Down Under Cruise & Dive:

All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund. Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid. All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only. The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient. A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard. Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel. Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive. Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.

Cruise Whitsundays:

Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost. Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee. Transfer to another Cruise Whitsundays cruise - no fee.

Rainforestation Nature Park:

For same day cancellations and no shows, our cancellation fee is as follows. Attractions – 50%. Meals – 100%

Skyrail Rainforest Cableway:

Swan Valley Tours:

Swan Valley Tours reserve the right to cancel tours due to insufficient passenger numbers. Swan Valley Tours shall not be liable for any injuries, illness, damage, loss or delay that may be caused to the passenger and/or their belongings whilst on tour. Full payment or credit card details are required to confirm a booking. Cancellation fee is 100% within 24 hours.

Tropic Wings Cairns Tours:

100% cancellation fee applicable for any bookings cancelled within 24 hours of travel. All tours of 2 days or more in duration will incur a 100% cancellation fee if cancelled within 72 hours of day of travel.

Lets Go Surfing:

We surf in all weather and surf conditions providing it is safe. If the surf is too big, or the conditions unsafe, then we will reschedule the lesson. If you are unable to reschedule a lesson that we have cancelled then we can provide a refund. Otherwise there are no refunds, transfers (to other people), or cancellations. If you would like to reschedule a lesson you have booked, we need at least 24 hours notice. Failure to give the necessary notice will mean forfeiture of that lesson.

Emu Run Experience:

CANCELLATION POLICY All cancellations must be emailed to info@emurun.com.au Emu Run will charge the following fees upon cancellation: Day Tours 4-30 days prior to departure – 50% cancellation fee on full cost of tour Within 3 days of departure – 100% cancellation fee on full cost of tour Camping Tours, Overnight Tours & Packages 8-30 days prior to departure – 50% cancellation fee on full cost of tour/package Within 7 days of departure – 100% cancellation fee on full cost of tour/package BOOKING AMENDMENTS All booking amendments must be emailed to info@emurun.com.au The following applies to changes to tour type or departure date of an existing booking: 8 days or more from departure – any difference in tour prices will apply Within 7 days of departure – full cancellation fees and the full cost of the new tour will apply If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be given. CONFIRMING YOUR TOUR All bookings must be confirmed a minimum of 72 hours before departure by email or phone. WHAT TO BRING Day Tours Travel voucher, water bottle (capacity 1.5-2 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow (longer day tours only), swim wear & towel (for tours to West MacDonnell Ranges, during summer only). Camping Tours Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, toiletries, torch (flash light), swim wear, towel, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow, a small overnight bag (please leave your luggage at your Alice Springs accommodation due to space limitations on the bus). 2 Day Package Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow. SPECIAL DIETARY REQUIREMENTS & FOOD ALLERGIES We provide healthy, quality meals on our tours. We are able to cater for one of the following special dietary requests upon request: vegetarian, gluten free or dairy free. If you have a food allergy (eg peanuts) please advise at the time of booking, and carry any necessary medication with you on tour. AGE & FITNESS LEVEL REQUIREMENTS For our camping tours, the minimum age is 8. All travellers under the age of 18 must be accompanied by a parent or legal guardian who will be responsible for their care. Any packages that include dorm accommodation are not available for children, however we can create a suitable package for families upon request. We have no upper age limit on our tours, although some trips can be physically demanding. For our camping tours, a real spirit of adventure and a medium level of fitness is required as the tours are fast paced. It is important to note that Central Australia experiences extreme weather conditions during summer. Participation is required from passengers on our camping tours for things such as meal preparation and firewood collection (as requested by guide). TRAVEL INSURANCE Emu Run recommends that all travellers take out travel insurance to protect you from costs of injury and cancellation fees. PHOTOS & MARKETING By booking our tours you consent to us using images of you that are taken on tour for any advertising or promotional purposes. You grant us permission to use these images royalty free for publicity and promotional purposes worldwide. TERMS & CONDITIONS Emu Run Experience reserves the right to amend the itinerary of any of the tours and arrange alternative carriers to those advertised if necessary. No refunds will be given in these circumstances or in the event of any delay, curtailment or alteration of a trip resulting from any cause including severe weather conditions or mechanical failure. A minimum number of passengers is required to operate each tour. It may therefore be necessary to cancel a scheduled departure and to offer an alternative or full refund for that tour. We accept no responsibility for loss, stolen or damaged property and recommend that all passengers take out adequate travel insurance. Emu Run will accept no responsibility for any injury, illness or other such accident sustained whilst on tour. Any children travelling will be the responsibility of the parent or guardian. All passengers must wear shoes at all times, and be wearing hats and sunscreen. DATA PRIVACY POLICY Your privacy is important to us. Any personal information we collect about you may be used for any purpose associated with the operation of your tour and to send you marketing material in relation to special offers or events. Emu Run Experience may disclose information to our agents, suppliers or service providers to enable us to operate your tour. We will not sell, trade or otherwise transfer information you have supplied to us. We implement a variety of security measures to maintain the safety of your personal information. UPDATING THE CONDITIONS OF TRAVEL Emu Run Experience reserves the right to update and/or alter the conditions of travel and fine print at any time. It is the agent and passengers responsibility to be familiar with the most up to date conditions of travel, which are available on our website.

ADAMS PINNACLE TOURS:

Cancellation Policy: Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent: Cancellation Fees: Day Tours Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee. Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee. Cancellation Fees: Short Break Tours (2-5 days duration) Cancellations within 5 days of departure results in up to a 100% cancellation fee. Cancellations 6-15 days prior to departure result in a 50% cancellation fee. Cancellations 16-29 days prior to departure result in a 25% cancellation fee. Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours Amendment Fees: Day Tours A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply. Amendment Fees: Short Break Tours (2-5 days duration) A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.

Sydney HeliTours:

Cancellation 24-48 hours before the flight incurs a 50% cancellation fee. If cancelled within 24 hrs of the flight, there is a 100% cancellation fee. If passengers elect not to fly due to weather, but the helicopter flight is still operational, a 100% cancellation fee applies.

Pro Dive Cairns :

Cancellations received within 48hrs of travel will be charged a 100% cancellation fee.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Nautilus Aviation:

48hrs cancellation notice required for full refund.

Out & About Wine Tours- Swan Valley & Margaret River Specialist:

100% cancellation fee may apply if cancelled with 72 hours prior to departure.

Cairns Discovery Tours:

Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests. Cancellation within 24 hours 100% non refundable.

Jungle Tours:

Day Tour Bookings cancelled within 24 hours of departure (or no shows) will incur a 100% cancellation fee. Tour of 2 or more days, cancelled within 72hrs of departure (or no shows) will incur a 100% cancellation fee.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

HARTLEYS CROCODILE ADVENTURES:

Cancellation Policy Packages with transfers, meals or personalised wildlife experiences: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Billy Tea Safaris:

DAY TOURS Cancellations received within 48 hours of departure will incurr a 100% cancellation fee.

Kuranda Scenic Railway:

Notification of amendment or cancellation must be given at least 24 hours in advance otherwise a cancellation fee will apply. Child is aged 4-14 years. Pensioner is for Australian residents only. Students with a current Australian or International Student Card. Family includes 2 Adults and 2 Children.

Photography Tours:

All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization. Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.

Troll Tours- Sydney and Hunter Valley Tours:

TROLL TOURS HARLEY TRIKE AND MOTORBIKE TOURS: Full refund if cancelled 48hrs before tour departure. If cancelled within 48hrs 25% will be kept as a booking fee. TROLL TOURS: TOUR CONDITIONS: “TROLL TOURS” reserve the right to alter or modify itinerary if prevailing weather, road conditions or adverse conditions require such change.

McLeod Tours:

Terms and Conditions: For cancellations 30 day(s) in advance of the scheduled departure, there is a 10 per cent cancellation fee. For cancellations 16 to 29 day(s) in advance of the scheduled departure, there is a 50 per cent cancellation fee. For cancellations within 15 day(s) of the scheduled departure, there is a 100 per cent cancellation fee.

Oz Trails:

100% charge for tours cancelled less than 24 hours prior to departure.

Adelaide Sightseeing:

Cancellation of a booking, or part thereof will incur the following fees: · More than 30 days before departure - $50 per person · Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater · Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater · Within 24 hours of departure - 100% of total cost No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.

Around And About:

Terms and Conditions •Prices may change without notice •Route and stops might vary due to unforeseen circumstances •Tours may change or be cancelled due to unforeseen circumstances •Accommodation cost to be paid directly to driver on pick up •Cancellations up to 4 days prior to trip will result in loss of deposit •Cancellations within 3 days result in loss of full fee •Passengers must be waiting during allocated pick up times •Pick up time might vary due to traffic conditions •Failing to attend the tour, will result in loss of all money paid •Seatbelts MUST be worn while travelling in the vehicle •No smoking in the bus •We do not take responsibility for the loss or damage of any personal property •We do not take responsibility for any injuries sustained whilst on our tour •All activities done at own risk

Eco Safaris Queensland:

Cancellation Fee: Within 48 hours – 20% of fee, within 24 hours – 100% of fee PLUS any fee incurred by activities ESQ books with external companies.

Jump Tours:

Jump Tours charges fees for cancellation by the customer depending on the time left before departure: 30 Days - 14 Days before departure: 25% of tour price 13 Days - 48 hours before departure: 50% of tour price Less than 48hrs before departure: 100% of tour price

SEIT Outback Australia:

FIT Tours 50% - within 72 hours 100% - Less than 48 hours Extended Touring 50% - within 5 days 100% - within 72 hours

Activity Tours Australia- Hunter Valley Wine & Cheese Tasting Tour:

100% cancellation fee applies on any tour cancelled by the passenger less than 24 hours before departure.

Hartleys Crocodile Adventures:

Melbourne EncounTour:

Total loss of fare for cancellation within 24 hours of departure 50% loss of fare within 48 hours of departure

Gray Line Sightseeing Day Tours - Western Australia:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Melbourne Small Group Tours:

Cancellations Standard day tour: If you cancel within 24 hours prior to departure, including missed departure, 100% cancellation fee applies, if you cancel 24-48 hours prior to departure, 50% fee applies For private tours and charters – If you cancel within 48 hours prior to departure, including missed departure, 100% cancellation fee applies, if you cancel 48-72 hours prior to departure, 50% fee applies. Change of date request is subject to availability and management discretion.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

Tours To Go:

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